Thoughts and advice on the care and feeding of fine automobiles from Machine Aficionado and bestselling author John Elder Robison, owner of JE Robison Service in Springfield, Massachusetts

We are independent restoration, repair, sales and service for Audi, BMW, Bentley, Jaguar, Land Rover, Mercedes-Benz, Porsche and Rolls-Royce automobiles.

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Mercedes service, maintenance, repair at Robison Service Massachusetts

Mercedes-Benz service, repair and restoration at JE Robison Service

At J E Robison Service our ASE and Bosch certified technicians are ready to perform any service or repair on your Mercedes Benz car or truck. This includes Sprinter service - for Mercedes, Dodge, and Freightliner units.  We’ve been Mercedes specialists for over 20 years, serving Western Massachusetts, New England, and beyond.

Did you know that most of the key systems in Mercedes cars were designed or developed in conjunction with the Robert Bosch Company of Germany? Bosch is the world’s largest supplier of automotive systems, and we are proud to be Bosch Authorized Car Service for Western Massachusetts, so we have direct factory support for all the vital systems in your Mercedes Benz.

We are fully trained and equipped to service both gas and diesel powered cars. We are experts on the sophisticated electronic systems in these cars. We can troubleshoot CAN bus problems and any other wiring issues. We can code new keys, program alarms, configure instrument clusters, and program and code the various engine and chassis computer systems. Our capabilities in this regard are unique in the New England area.

We have a complete set of factory tools and documentation for all the vital systems in Mercedes vehicles. This includes the latest Startek information system, the older WIS system, and all the previous printed service literature. We have state-of-the-art test systems from Bosch and Autologic that provide a level of test capability that we only dreamed of a few years back.

Our parts department has an extensive stock of Bosch, Mercedes, and quality aftermarket replacement parts for your Mercedes.

If you’re thinking about buying a car don't forget our pre-purchase inspections. You might also want to read about our own unique car buying program.

You may also want to read about common problems with the various Mercedes models and refer to our Mercedes-Benz modelchart and Diagnostic Trouble Codes list.
We can perform all scheduled service work on newer, in-warranty vehicles. We also provide warranty service on any Bosch system on your Mercedes. Whether you own or lease your car we're ready to provide the best service.

In addition to performing all regular maintenance on older cars we are also expert at major repairs and mechanical overhaul of older vehicles. We’re skilled at electrical troubleshooting, air conditioning work, and major drivetrain repairs.

As a four-star Bosch Car Service Shop, JE Robison Service does it all. From mounting some new tires… getting an inspection sticker… detailing your car for a show… repairing an oil leak… upgrading headlamps… fixing a “check engine” lamp… programming new keys… SRS airbag repairs… changing a water pump or radiator… performing a major service… fitting performance brakes… overhauling an engine… it’s all right here.

Remember, JE Robison Service is part of the Springfield Automotive Complex, just off Exit 4 of I-291 in Springfield, Massachusetts. Our complex also includes Mr. Detail, the Auto Appearance Artists, Tech Auto — general domestic and foreign car service, and Line Rite, undercar and alignment work.

Do you have a technical question about your Mercedes? Look for us on the Mercedes Benz Club’s technical forum. If you’re not yet a member, you’ll need to join the Mercedes Benz Club of America to participate in the forums.

If you’re looking for more power from your German car — we install Autothority performance chips and air mass meters. We also fit a wide range of other performance accessories.

Technical Consulting

We’re Tech Inspectors for Porsche Club events in New England. Most of these events are run by the Connecticut Valley Region of the PCA. See our calendar section (to come) for PCA events we'll be participating in.We’re also tech consultants and concours judges for the Mercedes Benz Club.

J E Robison Service Co Inc of Springfield, Massachusetts, is an independent business that specializes in the sale and service of used Mercedes Benz automobiles. We are not an authorized Mercedes Benz dealership, we do not sell brand new Mercedes Benz automobiles and we are not otherwise affiliated with, originating from, sponsored by, or approved by Mercedes Benz in any way.
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